1) introduction
folc. is committed to protecting your personal data and respecting your privacy.
this notice explains how we collect, use and protect personal information when you visit this website or contact us.

2) who we are
folc. is a UK‑based production and delivery collective working within agency‑led environments.
we are the data controller for the personal data processed in connection with this website.

contact: team@folc.studio

3) personal data we collect
we collect only the personal data necessary to operate and communicate effectively.
this may include:
• your name
• your email address
• any information you choose to provide in a message, enquiry or form submission

we do not collect special category data.

4) how we collect data
personal data is collected when:
• you contact us by email
• you submit information via a contact form (if one is used)
• you voluntarily provide details in relation to professional or delivery enquiries

we do not buy or trade personal data from third parties.

5) how we use your data
we use personal data only to:
• respond to enquiries or requests for collaboration or delivery support
• manage professional communications and follow‑ups
• protect the site and our lawful interests, including preventing misuse or fraud

we do not use personal data for marketing lists, automated profiling or advertising, unless you explicitly ask us to do so.

6) lawful basis for processing
under UK data protection law, we rely on one or more of the following lawful bases:
• legitimate interests — to respond to enquiries, handle professional communication and maintain security
• consent — only where you have explicitly agreed to receive additional communications beyond an initial enquiry

you may withdraw consent at any time by contacting us.

7) data retention
we retain personal data only for as long as necessary:
• enquiry or contact data is kept while correspondence is active or for a reasonable period afterward, then securely deleted or archived
• any other data is kept only for the purpose for which it was provided, or as required by law

if you request deletion or review of your data, contact us and we will respond in line with legal requirements.

8) sharing your data
we do not sell or trade personal data.

data may be shared only where necessary with:
• service providers who help operate our site or communications, such as hosting or form services; they are permitted to use personal data only for their services to us
• legal or regulatory bodies if required by law or to protect our rights, property or safety

we do not share data for commercial resale or broad marketing.

9) international transfers
we do not routinely transfer personal data outside the UK.
where any data is processed outside the UK, appropriate safeguards will be in place in accordance with UK data protection law.

10) cookies and website analytics
this site is intentionally minimal.
• we do not use advertising cookies
• we do not use tracking for marketing purposes
• any essential cookies are limited to basic site functionality
• if analytics or similar tools are added in the future, they will be configured to minimise data collection and avoid personal identification

11) data security
we take reasonable technical and organisational measures to protect personal data from loss, misuse or unauthorised access, including:
• using secure systems and up‑to‑date software for the site and communications
• limiting access to personal data to those who need it to perform their role

no system is completely risk‑free; if you have concerns about security or suspect a breach, contact us immediately.

12) your rights
under UK data protection law, you have the right to:
• access the personal data we hold about you
• request correction of inaccurate or incomplete information
• request erasure of your personal data in certain circumstances
• restrict or object to certain processing
• withdraw consent where we rely on it
• complain to the UK Information Commissioner’s Office if you believe your data is mishandled

we aim to respond to any request promptly and in line with legal requirements.

13) changes to this notice
we may update this privacy notice from time to time to reflect changes in law, our business or how we use data.
• the latest version will always be posted on this page
• if changes are significant, we will make reasonable efforts to notify you at the point of contact or via the site

14) how to contact us
for any privacy matter, including queries, requests or complaints:
• email: team@folc.studio

we aim to handle enquiries quickly and responsibly.